Privacy Policy

Effective Date: 2025/04/17
Last Updated: 2025/04/17

At Inventor-e, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Who We Are

Inventor-e is committed to safeguarding your personal information. Our registered office is located in the United Kingdom. For privacy-related enquiries, please contact us at info@inventor-e.co.uk.

2. What Information We Collect

We may collect the following personal data:

  • Contact Information (e.g. name, email, phone)
  • Business Details (company name, job title)
  • Account Information (usernames, encrypted passwords)
  • Technical Data (IP address, browser, device info)
  • Usage Data (site activity, interaction history)
  • Communication Records (emails, support requests)

3. How We Use Your Information

Your data is used to:

  • Provide and improve our services
  • Respond to enquiries and support tickets
  • Send updates or marketing (with consent)
  • Comply with legal or contractual obligations

4. Legal Bases for Processing

We process your personal data under the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interest

5. Cookies

We use cookies to enhance user experience and analyse traffic. You can manage preferences through your browser settings or our cookie banner. For more detail, please refer to our Cookie Policy.

6. Sharing Your Data

We do not sell your personal data. We may share it with:

  • Trusted service providers (e.g. hosting, analytics, CRM)
  • Regulatory bodies when required by law
  • Third parties during a business transfer or acquisition

7. International Transfers

If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO or European Commission.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccuracies
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent (where applicable)

To exercise any of these rights, please email info@inventor-e.co.uk.

10. Security

We implement appropriate security measures to protect your personal data against unauthorised access, disclosure, or misuse.

11. Changes to This Policy

This policy may be updated occasionally. Any changes will be published on our website at www.inventor-e.co.uk.

12. Contact

For questions about this Privacy Policy, please contact:

Email: info@inventor-e.co.uk

Website: www.inventor-e.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.